Title
Consider and take action on a resolution authorizing a one-year renewal service agreement with Sirsi Corporation, doing business as SirsiDynix, to continue maintenance and support operations of the Helen Hall Library's integrated library system (ILS) and the operating system server through November 30, 2020, in an amount not to exceed $61,464.67 (Director of Parks and Cultural Services)
Background:
Approval of this item will authorize a renewal agreement with SirsiDynix for continued use of the cloud-based software-as-a-service (SaaS) server. The ILS and its server store and secure all library information in databases. The databases hold patron contact information, the history of materials, circulation information, and other relevant library statistics. Library staff depend on SirsiDynix maintenance and support to secure all library information databases.
The hosted system includes daily and weekly redundant data backup, enhanced database tools, and 24/7 active security monitoring and critical care.
With the hosted system, citizens and the Helen Hall Library also benefit from other tools and features, two of which are highlighted below:
1. Enterprise, which is the library catalog interface, mimicking current search engine behavior and streamlining catalog interactions
2. eResource Central, which collects and displays eBook and eAudio licenses alongside all other library materials and provides customers with immediate checkout functionality
The proposed service is a sole source service exclusive to SirsiDynix. The service agreement is exempt from the competitive bidding process according the LGC 252.022 (7)(a) - items that are available from only one source.
Since the system migration in November 2017, the library system has been maintained and managed by the provider, SirsiDynix, and continues to relieve the library and information technology departments of the previous expenses of staff time and equipment maintenance.
Sirsi maintenance was budgeted ...
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